Caba Page Banner Thumbnail

Reviews

Read real testimonials from our satisfied clients, sharing their experiences and feedback.

Google Reviews

 
 
 
  
 
 
 
 Posted on Google Google 
 
 John William profile picture 
 
 
 John William 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Had a few issues checking in bc the "bank"  we have our cards through (Chime, they're a freaking joke and NOT a bank. Don't use them, they SUCK) isn't accepted there and I was locked out of all my other apps and cards because I got a new phone I haven't finished setting up yet.

The clerk, Raj, was beyond patient with us. He was helpful and imaginative and made the entire experience bearable instead of an absolute nightmare.

Room was gorgeous and the beds were extremely soft. Very clean and well kept. If I could give more than 5 stars I would and management seriously needs to give Raj a pay raise after everything he helped us with last night. I cannot thank him enough or express how amazing he was!

Absolutely would stay here again.
Prices are great too.
  
 
  
 
 
 
 Posted on Google Google 
 
 Robert Smilansky profile picture 
 
 
 Robert Smilansky 
 
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google. 
Very nice hotel, Central relocated with a excellent breakfast. The room was a little on the small side.
User

Meri from Brookyln NY (May 2010)

My recent visit was my first time staying at a Best Western hotel. It was wonderful. The service was outstanding. Your front desk agent really stood out. She demonstrated exceptional customer service and “hospitality” skills. Other staff members that I encountered were also friendly (housekeeping and the continental breakfast staff). Your front desk agent deserves a raise, or special recognition at the very least.

User

Massachusetts, February 2011

We recently stayed at the Black Rock and to my surprised found a very clean hotel with a friendly helpful staff. The front desk gave directions for a resturant with ease and knowledge of the area. The room was clean and comfortable. We had a great night’s sleep for being away from home. In the morning we were greeted by Liz for a great breakfast. The breakfast certainly had something for everyone with very good coffee.

User

Glen Allen, Virginia (Jan 2011)

The Black Rock Inn has an incredibly friendly staff. You are greeted with a “Welcome” and nice smile each time you walk through the lobby. The rooms are very clean and neatly arranged. Bathrooms spotless and plenty of closet space for clothes. Each room has small refridgerators. The lobby has 24/7 FREE coffee, tea or hot chocolate and freshly baked cookies at the front desk. There’s a FREE Continental Breakfast served daily and a staff member on duty to assist with making those d-licious Belgium Waffles. The location is just off of Interstate 95 Exit 24 for travelers by car and the train station is a few miles away if you choose to take a trip into New York City. Myself and family thoroughly enjoy staying at this hotel.

User

Opie from Providence, RI (March 2010)

The Best Western Black Rock is a nice hotel. After being in New Brunswick, NJ we decided to stop about halfway home but wanted to stay in CT or White Plains to avoid traffic the next day. We arrived at about 3 or 4 in the morning and the girl who checked us in was very nice and gave us a late check out, since she knew there was no way we would be up in time for regular check out. The hotel is literally right off the highway and is so easy to find, which is a nice change of pace. The hotel was clean and quiet. The room was comfy and had plenty of room with a desk and chair, TV and fridge set up. There was also breakfast the next morning that we woke up to and grabbed a bagel, coffee and juice before going back to sleep for a bit longer.  The breakfast was simple and so is the hotel, but it’s just right…clean, friendly and quiet. The price was awesome.